Contact Us

For medical emergencies, please call 911 or go to your local emergency room.

Patient Information Referrals

8:30am to 8:30pm (via phone and fax)


1-888-883-3313 (toll free)
TTY:  519 883 5589

Fax (for patient-related information and referrals)

519-883-5555 (Waterloo Region)
519-623-5068 (Cambridge-North Dumfries)
519-823-8682 (Guelph and Wellington County)


Home and Community Care Offices

Cambridge Office
73 Water Street North, Suite 501, Cambridge ON N1R 7L6

Guelph Office
450 Speedvale Avenue West, Suite 202 , Guelph ON N1H 7G7

Waterloo Office
141 Weber Street South, Waterloo, ON  N2J 2A9

Hospital locations

Cambridge Memorial Hospital, 700 Coronation Boulevard, Cambridge ON N1R 3G2
Freeport Health Centre, 3570 King Street East, Kitchener ON, N2P 2G5
Grand River Hospital, 835 King Street West, Kitchener ON, N2G 1G3
Groves Memorial Community Hospital (Wellington Health Care Alliance), 235 Union Street, Fergus ON, N1M 1W3
Guelph General Hospital, 115 Delhi Street, Guelph ON N1E 4J4
Louise Marshall Hospital (Wellington Health Care Alliance), 630 Dublin Street, Mount Forest ON, N0G 2L3
Palmerston & District Hospital (Wellington Health Care Alliance), 500 White Road, Palmerston ON, N0G 2P0
St. Joseph's Health Centre, 100 Westmount Road, Guelph ON, N1H 5H8
St. Mary's General Hospital, 911 Queen's Boulevard, Kitchener ON, N2M 1B2


Patient Complaints, Concerns and Compliments

All Other Business

8:30am to 4:30pm (business office)


1-888-883-3313 (toll free)

TTY:  519 883 5589

Media Inquiries

Email the Communications Team


Corporate Office and Mailing Address

141 Weber Street South, Waterloo ON, N2J 2A9