Rehabilitation Services Review
The WWLHIN, in partnership with its health service providers, is undertaking a review of rehabilitation services in Waterloo Wellington. The purpose of the review is to identify opportunities to streamline the rehabilitation system to increase access to care and provide better outcomes for patients.
Completing the review will require the input and expertise of those working in the field, as well as patients and clients of rehab services. This is your opportunity to help shape the vision and action plan for rehabilitation services in Waterloo Wellington. Read the community engagement plan here. Read how feedback from community engagement helped shape the draft and final reports here here.
Read the Final Rehab Review Report here . Read the final technical report here. Over the next couple of months, feedback on the draft report and recommendations will be gathered before a revised final report is submitted to the WWLHIN Board of Directors. Please email your comments/suggestions to Project Coordinator Emmi Perkins at: email@example.com.
Why are local health service providers reviewing rehab services?
As part of the provincial strategy to enhance quality of care and reduce alternate level of care (ALC) days in hospitals, a rehabilitation and complex continuing care expert panel was formed. The purpose of the panel was to fundamentally re-think the delivery of rehabilitation and complex care across the continuum. A number of recommendations were made to increase the quality of care that patients receive and to reduce ALC days.
Similarly, during consultations for the Waterloo Wellington Stroke Review, rehabilitation services were identified as a priority area for enhancements to increase access to care. As a result, a Rehabilitation Services Review will be conducted across the Waterloo Wellington Local Health Integration Network to identify key areas for improvement.
What services are included in the review?
Rehabilitation services included in the review include inpatient, outpatient and community services.
Who is leading the review?
The Review is being led by Dr. Ashok Sharma, Chief of Staff for St. Mary’s General and Grand River Hospitals and Terrie Dean, Senior Director Clinical Programs, for St. Joseph's Health Centre, Guelph.
The Review will be coordinated by Emmi Perkins, a Registered Physiotherapist. Emmi is on secondment to St. Joseph’s Health Centre from Guelph General Hospital where she is a full-time Quality and Patient Safety Specialist.
What is the process for the review?
Vital to the success of the review is a broad community and stakeholder engagement plan that includes:
- Organization Focus Groups
- Service Provider Surveys
- Patient and Family Meetings
- Key informant/Subject Matter Expert Interviews
- System Performance Data Collection
Following the completion of the engagement process in October 2011, models that address system challenges to improve patient care will be identified and developed by the Committee. A draft report will be completed in December and additional stakeholder and community engagement will be done to collect feedback on the proposed service delivery model (s).
Rehabilitative Care System Coordinator
St. Joseph’s Health Centre (Guelph)